Archive for the 'culture' Category

The problem with being popular (part 2)

One of the more interesting sciences, in my mind, is how information relevance is both determined, surfaced and then evolved.

In Fred Wilson’s recent Cautionary Techmeme Tale he argues that making news popular takes away its social context and therefore becomes meaningless. He found Techmeme more useful when its sources more closely resembled his network of friends:

“For years, I’ve been using curators to filter my web experience…Techmeme has been the killer social media curator for my world of tech blogs. Lore has it that it was created using Scoble’s OPML file. It doesn’t matter to me if that’s true or not, I love that story. Because my OPML file was unusable until I found Techmeme and after that I stopped reading feeds and started reading curated feeds.”

This feeds into a larger argument about why pop culture and the art of being or becoming popular can be a bad thing. Not long ago I was inspired by the movie “Good Night and Good Luck” to dive into this idea myself:

“The real problem with popularity-driven models is that they reduce both the breadth and depth of the sources, topics and viewpoints being expressed across a community. Popularity-driven models water down the value in those hard-to-find nuggets. They normalize coverage and create new power structures that interesting things have to fight through.”

This is exactly why personalization, recommendations and social media technologies really matter. They can solve this problem of creating conformist media consumption practices by creating relevance through networks of people rather than through networks of commercial institutions.

I haven’t used My Yahoo! as much as I’d like, but there is a simple function in it that I love which could ultimately create amazing benefits for people who want a human filter for the Internet. It’s called “Top Picks”.

“The Top Picks module automatically highlights stories from your page, based on the articles you have recently read on My Yahoo! The more stories you click on, the more you will see this module reflect your interests.”

Actually, the technology beneath it is not so ’simple’ but the application of it here makes so much sense that it feels like it’s simple when you watch it work. It works by using implicit behaviors. I don’t have to tell it what I like. It learns.

If it could also show me what my social network is tapped into right now, then the experience would feel nearly complete.

Media researchers will note here that people need pop culture to feel connected to a greater whole. I believe that’s true, too. Television is an amazingly powerful community builder.

But I would gladly trade a powerful singular social voice tied together by networks of distribution ownership for a less unified but still loosely connected network of pop culture tied together by my personal activities and my social connections.

Getting back to basics

There was something really depressing about Web 2.0 Expo that I can’t quite put my finger on. Though when I woke up Monday morning after a weekend of working on my house it started to become more clear.

On Friday I prepared the work plan, rented a truck, and bought some new gear (loving the laser-guided cicular saw). On Saturday four of my friends came around to my house. We removed one wall and put up a new wall. On Sunday I hauled the junk to the dump, bought a bunch of sheetrock and more 2×4’s for next weekend’s job.

(By the way, great tip here, instead of hiring a garbage removal company for $700-1000, rent a 15 footer and just load all your trash directly into the truck bed. Drive it right into the dump yourself and push it out. The dumping cost for me was $75 plus the truck rental fee…which of course was super handy for getting the lumber, tools and sheetrock, too.)

Anyhow, now I have a 2 bedroom house where we once technically just had 1 bedroom. I also have a sore back and aching hands. Shredded skin on my fingers. A bruised elbow. Tired legs. I couldn’t be happier.

Struggling to get my body out of bed Monday morning, I realized I hadn’t thought about or even used the Internet for 3 days. I saved ideas by writing them down in a notebook with a pencil. I used the yellow pages to find things I needed. I contacted people using the telephone.

I wasn’t worrying about the scalability of the construction (only the joists over my workspace), optimizing the collaborative labor (except that they got coffee, food and beer), or marketing my property. I was simply building. With my hands (and a few borrowed ones).

I’ve argued over and over about how the Internet can change just about everything. And though I’m sure there are ways it could have helped me this weekend, there was something deeply satisfying about getting back to basics for a few days, particularly after losing the plot a bit last week.

Somehow the tone of the dialog in the Internet market has shifted away from the fundamentals, things like expanding the network or the concept of the network itself, building the tools and systems and data streams that help people accomplish things, creating the opportunities for new breakthroughs to emerge.


It’s a natural progression for a mature market to start optimizing for revenue gains as the platforms define themselves. I guess I’m just paranoid that the smell of instant fortune is wafting in the noses of sharks and leeches while the revenue models that they plan to exploit are emptier than they know. The spending arms race will surely follow where budgets won’t matter, hiring will get out of hand, and marketing messages will get silly.

But if the market crashes again or worse, violence or viruses erupt in our cities or the planet heats up, I’ll have my hammer ready for building things that people care about. That’s all I need. My trusty hammer. And my thermos. All I need is my thermos and my hammer, and maybe my chair…

Membership has its privileges

Mark Glaser asks his readers this week to submit the answer to the following question:

“What would motivate you to contribute to a citizen media site?”

I can’t imagine that anyone is going to be able to answer that question in an interesting way. It’s the wrong question. It’s kind of like asking why do people sing at church? Or why do people meet their friends at the pub?


Photo: -bartimaeus-

If the church asks you to sing, you sing. If your friends tell you to meet at the pub, you go to the pub. The community and purpose of doing things together is already implied, so you do whatever everyone else in that community does if you want to be a part of it.

Jon Udell starts to dig into the critical mass hurdles for social networks in a recent post where he quotes Gary McGraw saying:

“People keep asking me to join the LinkedIn network, but I’m already part of a network. It’s called the Internet.”

The real question is not about getting people to do things. There are too many things to do and too many people to socialize with in a day already.

The question is about forming meaningful communities and the kinds of things that will help a community flourish. Meaning comes in millions of different shapes and sizes, but there are lots of precedents in terms of ideologies, aesthetics, and methods.

News, for example, is inherently about being first to report on an event. Successful community-based news sites enable people who care enough about a topic to either be the first to report on it or be clued in before less speedy outlets pick up on something. It feeds into a competitive and sometimes gossipy human nature. Just ask your best reporters why they became reporters. Digg appeals to the reporter in all of us.

I used to attend a charity event called Rebuilding Together where groups of people would assemble and fix up houses and schools around the city of San Francisco. There was a core team who selected applications for fix-it team deployments. Then there was a leader who would drive the work to be done by each team at each site. On the chosen date, people would jump on a project and invite their friends to join. It was impressive to see what a focused group could accomplish in a day, fixing plumbing, painting, cleaning, rebuilding fences, etc.

Why did people do it?

There was a purpose. We were helping people truly in need. The commitment was lightweight. It was 1 day a year. It was well organized. I didn’t have to debate with people about how things should be done. The result was impactful, a total overhaul of a building. It was fun. I had a laugh with my friends and met new people.

Often when people start asking how you get to critical mass, they’re losing the plot. Sure, it would be great to worry about scaling a site rather than fighting for a Digg. But if you and your community are doing something unique and valuable, then size really shouldn’t matter. And in many cases, it makes sense to make the community exclusive and smaller rather than bigger and diluted, anyhow.

The question then becomes, “Are you offering a service that a lot of people find unique and valuable?”

I think a lot of publishers fail to understand the size of a potential market, what’s unique about an offering, and the value of that offering to the people who do actually care about it.

Then there’s also the issue of recognizing what you can actually deliver. You have to play to your strengths.

Yahoo! Answers is a good example of that. The idea of getting immediate answers to any question you can think of from real humans is outrageously ambitious. There are lots of ways to get answers to questions out there. But Yahoo! played to its strengths to get it off the ground, then it just took off. It’s easy. It’s fun. It works. And, therefore, it’s meaningful. And now there’s nothing like it out there anywhere.

Of course, not everybody can point a firehose of traffic at a domain, but there are plenty of cases where Yahoo! failed to create a community by pointing a firehose of traffic at it.

So, what makes a meaningful community that has a definitive purpose? Yeah, well, that’s an answer you can get from Cameron Marlow, danah boyd, and a lot of people a lot smarter than me.

Though perhaps this is all just echo blogging and the real question gets to something people already understand. Maybe the question is simply: “How do you make membership in your community desirable?”

Wikipedia defines “privilege” as follows:

A privilege—etymologically “private law” or law relating to a specific individual—is an honour, or permissive activity granted by another person or a government. A privilege is not a right and in some cases can be revoked.

I think the answer is in there somewhere for everyone who is struggling to get their community to do stuff.


Photo:Manne

The excellent buzz in the MySpace office

Last night I visited my brother Mitch who works at MySpace in the London office in soho. I was quickly reminded how removed I am from pop culture as people rattled off band names and industry gossip that was completely meaningless to me.

The youthful energy and excitement swirling through the office felt very much like most of my time at The Industry Standard. I recall the sense that we were doing something that mattered and the occasional vertigo you get when a company grows that fast. It’s a strange mix of confidence and fear that motivates you to push harder and harder.

The joke running through the office yesterday was the Kelly Likes Shoes video which blasted out of one cube and then another and then another followed by guffaws and imitations. Erik Gibb forwarded that link to me weeks ago, so for just a moment I felt like I had just a sliver of an edge of dot com cool over them.

But moments later I was informed that Britney divorced Kevin followed by the news that the Democrats took Congress and that Rumsfeld was booted…all news to me at that moment…and I realized that the advanced form of pop culture ADD built into their DNA moved too fast for me, and my self-perceived coolness evaporated as quickly as it arrived.