Archive for the 'startup' Category

GPS device + data feeds + social = awesome service

One of the most interesting market directions in recent months in my mind is the way the concept of a location service is evolving. People are using location as a vector to bring information that matters directly to them. A great example of this is Dash.net.

Dash is a GPS device that leverages the activity of its user base and the wider local data pools on the Internet to create a more personalized driving experience. Ricky Montalvo and I interviewed them for the latest Developer Spotlight on YDN Theater:

Of particular note are the ways that Dash pulls in external data sources from places like Yahoo! Pipes. Any geoRSS feed can be used to identify relevant locations near you or near where you’re going directly from the device. They give the example of using a Surfline.com feed built with Pipes to identify surfing hot spots at any given moment. You can drive to Santa Cruz and then decide which beach to hit once you get there.

There are other neat ways to use the collaborative user data such as the traffic feedback loop so that you can choose the fastest route to a destination in real time. And the integration with the Yahoo! Local and the Upcoming APIs make for great discoveries while you’re out and about.

You can also see an early demo of their product which they showed at Web 2.0 Summit in the fall:

The way they’ve opened up a hardware device to take advantage of both the information on the Internet and the behaviors of its customers is really innovative, not to mention very useful, too. I think Dash is going to be one to watch.

Building community is hard

Jay Rosen has an interesting post on the failure of AssignmentZero, an effort to build a publicly funded crowdsourced news organization.

Among the many lessons, he keeps coming back to motivation and incentive.

“A well managed project correctly estimates what motivates people to join in, what the various rewards are for participants, and where the practical limits of their involvement lie.

…amateur production will never replace the system of paid correspondents. It only springs to life when people are motivated enough to self-assign and follow through.”

The idea wasn’t fundamentally broken, in my mind. Crowdsourced news is very powerful. As Derek Powazek said,

“At its best, crowdsourcing is about expanding the walls of the newsroom to the internet, giving an opportunity to people with real experience to share their expertise. This is a point that’s often lost on people who are just looking to make a quick buck on Web 2.0.”

More than anything else, I suspect that AssignmentZero failed because there weren’t any readers. Motivation wouldn’t have been a problem with a NYTimes-sized audience.

To date, I’ve never seen a better explanation of the motivations in collaborative online experiences than Yochai Benkler’s paper called Coase’s Penguin. One of my favorite excerpts from that is where he warns against paying for contributions from the community:

“An act of love drastically changes meaning when one person offers the other money at its end, and a dinner party guest who will take out a checkbook at the end of dinner instead of bringing flowers or a bottle of wine at the beginning will likely never be invited again.”

There are as many motivations as there are contributors in a shared media project. What holds them together is more art than science. Some of that art includes good timing and luck. But it also requires a unique kind of commitment and salesmanship from the leaders of the project.

I’ve begun to wonder if the tipping point happens when the confluence of the community size, the ROI to the contributors and the depth of the trust relationship with the company or the brand creates more value than the sum of the parts. Maybe the science of collaboration services can be found by quantifying the meaning of the relationships between those elements: size, cost, benefit and trust.

Or it could also be that the secret sauce inside the Craig Newmarks, Stewart Butterfields and Jimmy Waleses of the world is much more complicated and nuanced than anyone realizes.

Announcing baby with Twitter

I get Twitter now.

Announcing baby with TwitterUntil last week it seemed a bit silly to me, perhaps overhyped. But after using it to share updates of my son’s birth with friends and family members distributed across several time zones in near real-time, I’ve become a new fan of this fantastic tool.

Whereas I may have used email to announce his arrival before Twitter (something I also did after the fact), I was able to Twitter the experience of my son’s arrival throughout the day using my phone to simply send a little bit of info at a time via SMS.

Email would have been way too cumbersome for nearly live storytelling like this. Plus, the self-selective nature of it allowed some people to follow my posts who I probably wouldn’t have thought to email.

Flickr served a similar role for my daughter’s birth nearly 3 years ago, and it was invaluable to me again this time now that my mother and mother-in-law are both Flickr users finally. The photo-hungry grandparent is insatiable when it comes to newborns.

But Twitter adds a really nice new dimension to the way we share bits of our daily experience.

It was great knowing that my little brother in London and my older brother in Los Angeles were getting text messages on their phones as this major life event unfolded for me. Twitter made it feel like they were part of the experience, like bystanders, even if the details were as boring as where we ate dinner or what was on the TV in the hospital waiting room (Fresh Choice and Maury Povich, in case you’re interested).

Big sis checks out her new baby brotherSomehow I think the inability to share those inane details with the people we care about is exactly what makes people feel isolated in this modern distributed world. Well, maybe the world doesn’t need more meaningless data out there, but it certainly needs better ways to get the right data to the right people at the right time.

Twitter does just that.

The Industry Standard’s next chapter

I see things are unfolding for The Industry Standard’s rebirth at IDG. I’ve heard that their plans may include an interesting twist on how we grok what matters. I’m really pleased this is happening and hope they can pull it off.


Here’s some early commentary:

And more… http://technorati.com/search/http%3A//thestandard.com

Freebase.com is hot

I don’t get a chance to review products often enough these days. But when I heard about Freebase I knew I needed to dive into that one as soon as I was able.


Fortunately, I was invited only yesterday to take a peak. And I’m officially joining the hype wagon on this one.

Someone once described it as Wikipedia for structured data. I think that’s a good way to think about it.

That image leaves out one of the most powerful aspect of the tool, though. The pivot points that are created when a piece of data can be interlinked automatically and dynamically with other pieces of data creates a network of information that is more powerful than an edited page.

The Freebase screencast uses the movie database example to show this. You can dive in and out from actor to film which if you wanted could then carry on to topic to location to government to politician to gossip and on and on and on. And everything is editable.

Now, they didn’t stop at making the ultimate community-driven relational database. They exposed all the data in conveniently shareable formats like JSON. This means that I could build a web site that leverages that data and makes it available to my site visitors. I only need to link back to Freebase.com.

But that’s not all. In combination with the conveniently accessible data, they allow people to submit data to Freebase programmatically through their APIs. They will need to create some licensing controls for this to really work for data owners (NBA stats data and NYSE stock data, for example). But that’s getting easier to solve, and you can see that they are moving in that direction already.

Here’s a brief clip of the screencast which shows some other interesting concepts in action, too:

Suddenly, you can imagine that Freebase becomes a data clearinghouse, a place where people post information perhaps even indirectly through 3rd parties and make money or attract customers as others redistribute your data from the Freebase distribution point. They have a self-contained but infinitely scaleable data ecosystem.

I can imagine people wanting to manage their personal profile in this model and creating friends lists much like the typical social network except that it’s reusable everywhere on the Internet. I can imagine consumer goods producers weaving coupons and deals data with local retailer data and reaching buyers in highly relevant ways we haven’t seen yet.

Freebase feels very disruptive to me. I’m pretty sure that this is one to watch. And I’m not alone…

Michael Arrington: “Freebase looks to be what Google Base is not: open and useful.”

Jon Udell: “Freebase is aptly named, I am drawn like a moth to its flame.”

Tim O’Reilly: “Unlike the W3C approach to the semantic web, which starts with controlled ontologies, Metaweb adopts a folksonomy approach, in which people can add new categories (much like tags), in a messy sprawl of potentially overlapping assertions.”

John Markoff: “On the Web, there are few rules governing how information should be organized. But in the Metaweb database, to be named Freebase, information will be structured to make it possible for software programs to discern relationships and even meaning”

In some ways, it seems like the whole Web 2.0 era was merely an incubation period for breakthroughs like Freebase. Judging by the amount of data already submitted in the alpha phase, I suspect this is going to explode when it officially launches.