Analyzing results of the InfoWorld home page redesign

One of my favorite features of the current web analytics tools is the click overlay which shows you where people are clicking on your pages.  Many of the best analysis can get clouded in spreadsheets and data overload, but representing click behavior in visual ways opens up the data from the locked doors of number-heads.

In this analysis you can see that some of the goals of InfoWorld's recent home page redesign have been successful already.  We were trying to convey a more obvious editorial position on a quick glance of the page while simultaneously improving the entry points into deeper content.  According to MarketingSherpa's landing page study, "about 50% of landing page visitors bail in 8 seconds or less."  This study and the EyeTools studies are showing why simple is smarter, though I'm not sure we've fully achieved the balance between simplicity and depth yet.


Anyhow, you can see from this overlay that the visual impact of our top story is encouraging healthy traffic.  Over 15% of the clicks here are coming from the focal point of the page. Strangely, this effect took a few days to mature.  Right after launch, we noticed little behavioral change.  But now the page seems to be working the way it was intended.

Another positive change is the increased number of clicks on "Top Stories".  The 3rd, 5th, 6th and 7th most-clicked links on the page are all coming from that section today.  That same position in the old design often yielded merely 2, possibly 3, of the top 10 most-clicked links on the page at any given moment.

I was hoping to see more clicks into our TechIndex sections (in the left navigation).  This position is clearly better than at the bottom of the page where it previously existed.  And since the overall click total is increasing on the page, then these areas will start getting better exposure.  Again, balancing breadth and depth is very tricky.  A hopeful outcome here is that people will remember InfoWorld's coverage expertise and connect the brand to these topics.

One annoying aspect of this report is that we're not comparing the performance of the content that rotates on the page with the more static stuff.  So, for example, the links in the right column in the Product Guide change constantly throughout the day.  The click volume for each of those links will be low because items don't stay there for long.  We should compare the number of clicks in that section of the page to the other sections of the page, but we haven't set that up yet.

We haven't fully studied the impact on ad performance just yet, but on first glance, it looks like we're seeing about a 10% lift in click-through rate on all the ad units on the page.  As we see the traffic continue to increase, the combination of better conversions and increased volume is going to make the site much more efficient for advertisers, too.

So far, the results are pretty good.  Now it's time to apply these changes deeper into the site.  More to come...



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